ServiceNow announced that global digital services leader, Teleperformance is joining the AI Lighthouse program. Continue reading ServiceNow announces Teleperformance as new AI Lighthouse member
Monthly Archives: October 2023
Movate Acquires TSD Global; increases its footprint in Philippines and expands its offering into South Africa
Movate, a digital technology and customer experience (CX) services provider, announced the acquisition of TSD Global, a leading international provider of outsourced sales and customer experience services. Continue reading Movate Acquires TSD Global; increases its footprint in Philippines and expands its offering into South Africa
Content Guru’s storm Named as a Chrome Enterprise Recommended Solution
Content Guru, one of the world’s leading providers of cloud contact centre and customer experience (CX) technology, has announced that its storm® cloud communications platform has been named as a Google Chrome Enterprise Recommended (CER) contact centre solution. Continue reading Content Guru’s storm Named as a Chrome Enterprise Recommended Solution
NICE to acquire LiveVox
NICE and LiveVox announced that NICE has entered a definitive agreement to acquire LiveVox, a leading AI-driven proactive outreach provider. Continue reading NICE to acquire LiveVox
Odigo Integrates with RingCentral to Deliver Unparalleled Customer Experience With New Connector Enhancement
Odigo, a European leader in Contact Center as a Service (CCaaS) solutions, announced a new connector to address the challenge of disparate communication solutions that often fail to integrate seamlessly. Continue reading Odigo Integrates with RingCentral to Deliver Unparalleled Customer Experience With New Connector Enhancement
Nasstar Announces Strategic Partnership with Omningage
Nasstar is thrilled to unveil its latest strategic partnership with Omningage, the leading provider of cloud-based customer engagement platforms. Continue reading Nasstar Announces Strategic Partnership with Omningage