The results were announced on a Results Gala Webcast (below).
National Innovation Award for Guest Experience
National Innovation Award for Guest Experience Insight
The judges were UK-based practitioners in the fields of customer experience, customer contact, and customer service. All judges represented significant organisations.
“The Guest Experience & Insight categories of the 2023 edition of the UK National Innovation Awards competition were very closely contested. The quality of finalists’ submissions was very strong, and the judges had a hard task deciding the winners and runners-up. We thank the judges for lending their time and expertise to the competition.” Sam Heggie-Collins, Awards Director, UK National Innovation Awards.
About The UK National Innovation Awards
The UK National Innovation Awards (the Nationals) is a prestigious recognition programme, founded in 2016 by Directors Club United Kingdom, to celebrate new technologies and their impacts on customer experience, operational performance and employee wellbeing.
Past winners and finalists are celebrated permanently on our Honours Board.
Uniquely, our Judging Faculty is drawn from the leadership of the functions and divisions pertinent to each award category. Judges are also members of Directors Club United Kingdom.
We do not recruit judges from consultancies, suppliers, resellers or technology vendors.
Our awards journey is 100% digital from entry through to the gala webcast. This means there is a level pitch for technology innovators across the world.
Whether you are located in London-England, Paris-France, or Mumbai-India, you use the same online process to enter, compete and celebrate.
*The phrases “National Innovation Awards” and “Directors Club” are UK registered trademarks owned by Directors Club World Limited.