Vonage, a global business cloud communications leader, has entered a partnership agreement with Artificial Solutions®, the leading specialist in enterprise-strength conversational AI. Together, the companies have introduced a new connector that integrates Teneo®, a conversational AI development and analytics platform, into Vonage’s API solutions. Continue reading Vonage Partners with Artificial Solutions to Deliver Conversational AI
Monthly Archives: January 2020
Jacada and NucleusTeq Form Strategic Customer Service RPA Partnership
Jacada, Inc., a global leader in customer service automation, has announced that a value-added reseller agreement has been signed with NucleusTeq, a US based company specializing in IT software services and engineering. Continue reading Jacada and NucleusTeq Form Strategic Customer Service RPA Partnership
Costa Express Taps SightCall As Visual Support Platform For Partner Helpline
Costa Express and SightCall, the world’s leading AR-powered visual support technology, have united to enhance Costa Express’s partner support helpline with the addition of live visual support. Continue reading Costa Express Taps SightCall As Visual Support Platform For Partner Helpline
VoiceFoundry Announces its Consultant Listing on Salesforce AppExchange
VoiceFoundry, a global provider of enterprise, cloud-based contact centre solutions leveraging Amazon Web Services (AWS) and an authorized Amazon Connect reseller partner, announced that it has launched its Consultant Listing on Salesforce AppExchange, empowering customers to connect with the right Salesforce-accredited consulting professional for their specific business needs. Continue reading VoiceFoundry Announces its Consultant Listing on Salesforce AppExchange
How UK businesses can safeguard data against Brexit uncertainty in 2020
Guest Post by Massimo Bandinelli, Marketing Manager, Cloud & Data Centre, Aruba Enterprise… Continue reading How UK businesses can safeguard data against Brexit uncertainty in 2020
8×8 Names Go-to-Market Execs to Fuel Next Stage of Growth
8×8, a leading integrated cloud communications platform announced the appointment of Marge Breya as Executive Vice President and Chief Marketing Officer, Samuel Wilson as Chief Customer Officer and Managing Director of EMEA and Homero Salinas as Global Vice President and Head of Commercial Sales. Continue reading 8×8 Names Go-to-Market Execs to Fuel Next Stage of Growth