Evolve IP, today announced the general availability of the Work Anywhere Office™ enabling employees to work anywhere, anytime, on any connected device. Continue reading Evolve IP Launches the Work Anywhere Office™
Monthly Archives: June 2020
Former Google, Microsoft Marketing Executive Joyce Kim Joins Genesys as CMO
Genesys® has appointed proven technology marketing executive, Joyce Kim, to the company’s leadership team as chief marketing officer (CMO). She succeeds Merijn te Booij, who now serves as general manager (GM) for the company’s new business unit, Employee Engagement Solutions. Continue reading Former Google, Microsoft Marketing Executive Joyce Kim Joins Genesys as CMO
CloudEngage Acquires AnswerDash, Leader in AI powered Self-Service Support
CloudEngage, the world’s most intuitive web personalization platform, announced the acquisition of AnswerDash, a leading provider of AI powered self-service support and ecommerce solutions. Continue reading CloudEngage Acquires AnswerDash, Leader in AI powered Self-Service Support
UJET Raises Another $55 Million to Accelerate Contact Centre Transformation
UJET Inc., a leading provider of cloud contact centre solutions, has raised $55 million in a Series C round of funding, bringing the company’s total to just over $100 million to date. Continue reading UJET Raises Another $55 Million to Accelerate Contact Centre Transformation
New OpenMarket Platform Helps Companies Transform CX Strategies Effortlessly
OpenMarket, an Amdocs company, has launched indigo, a new type of mobile engagement platform designed to help businesses more easily and effectively communicate with their customers and employees. Continue reading New OpenMarket Platform Helps Companies Transform CX Strategies Effortlessly
Talkdesk Enables TaskUs to Move Global Operations to Work From Home
Talkdesk® announced TaskUs leverages cloud flexibility from Talkdesk to enable thousands of teammates to work from home. TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, artificial intelligence (AI) operations and content security services that power the world’s most innovative companies. Continue reading Talkdesk Enables TaskUs to Move Global Operations to Work From Home