CPM International Contact Centre, a leading provider of outsourced customer experience and sales solutions, is delighted to announce that it has been shortlisted in five categories of the 20th European Contact Centre and Customer Service Awards (ECCCSA); recognizing industry leaders and innovators in the fields of Customer Experience and Contact Centres. Continue reading CPM announced as finalist in 5 European Contact Centre and Customer Service Awards
Monthly Archives: October 2020
Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture
Dedicated voice specialist, Red Box, announced a new integration partnership with RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. Continue reading Red Box Partners with RingCentral to Deliver Next-Gen Voice and Video Capture
Dicker Data to Distribute Lifesize in ANZ
Dicker Data is pleased to announce its new partnership with Lifesize, an industry-leading enterprise unified communications company. Continue reading Dicker Data to Distribute Lifesize in ANZ
NVIDIA Announces Cloud-AI Video-Streaming Platform to Better Connect Millions Working and Studying Remotely
NVIDIA announced the NVIDIA Maxine platform, which provides developers with a cloud-based suite of GPU-accelerated AI video conferencing software to enhance streaming video — the internet’s No. 1 source of traffic. Continue reading NVIDIA Announces Cloud-AI Video-Streaming Platform to Better Connect Millions Working and Studying Remotely
Okta and Salesforce Partner to Build Trust with Work.com
Okta, the leading independent provider of identity for the enterprise, and Salesforce, the global leader in CRM, announced a partnership and new integration between the Okta Identity Cloud and Salesforce Work.com designed to help organizations and communities build trust with their employees and customers. Continue reading Okta and Salesforce Partner to Build Trust with Work.com
Avaya Spaces Collaboration App Enables Better Video Conferencing Experiences With NVIDIA AI
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, is integrating powerful cloud AI solutions from NVIDIA to increase the impact and value of visual, audible and collaborative experiences through the Avaya Spaces™ app. Continue reading Avaya Spaces Collaboration App Enables Better Video Conferencing Experiences With NVIDIA AI