Monthly Archives: September 2021

Acquisitions & Mergers

Emplifi Acquires Live Commerce Software Provider Go Instore to Enable In Store Experiences Online

Emplifi, a leading unified customer experience platform, today announced the acquisition of Go Instore, a UK-based video powered retail platform. Go Instore enables live commerce by connecting online customers with in-store product experts using immersive HD live video. Continue reading Emplifi Acquires Live Commerce Software Provider Go Instore to Enable In Store Experiences Online →

Who's Buying What?

State of Wisconsin Selects Unisys to Provide Cloud-Based Contact Centre Solution

Unisys announced that it has signed an agreement with the State of Wisconsin Department of Workforce Development (DWD), a new Unisys client, to provide a cloud-based contact centre solution that will improve the experience of how citizens interact with government. Continue reading State of Wisconsin Selects Unisys to Provide Cloud-Based Contact Centre Solution →

Technology

Syniverse Introduces WhatsApp Business API on Syniverse CPaaS Concierge for Enterprises

Syniverse, the world’s most connected company, announced it is offering enterprises and independent software vendors the opportunity to use the WhatsApp Business Application Programming Interface (API) within its Syniverse CPaaS Concierge Software as a Service (SaaS) platform offering. Continue reading Syniverse Introduces WhatsApp Business API on Syniverse CPaaS Concierge for Enterprises →

Acquisitions & Mergers

Gupshup acquires leading RCS platform, Dotgo

Gupshup, the leader in conversational messaging, today announced that it has acquired New Jersey based Dotgo. Dotgo is the global industry leader in RCS business messaging (RBM), with award-winning technologies such as the RichOTP® , RichSMS™, Bot Store® , and Dotgo MaaP (Messaging as a Platform) that foster the growth of RCS Business Messaging. Continue reading Gupshup acquires leading RCS platform, Dotgo →