From Bernie’s mittens to a billion users on TikTok, social media had quite the year in 2021—and it’s about to get bigger and better in 2022. Stacked with emerging industry behaviours, breakthrough platforms, and new normals— Hootsuite’s sixth annual Social Trends Report reveals the five major forces set to shape social as we know it in 2022. Continue reading Hootsuite Reveals 2022’s Major Social Media Trends
Monthly Archives: November 2021
DRUID classified as Conversational AI Innovator in the most recent IDC report
DRUID, a conversational AI market leader, has been included by IDC, a top global provider of market intelligence, in the most recent edition of the ‘IDC Innovators: Conversational Artificial Intelligence, 2021’ report. Continue reading DRUID classified as Conversational AI Innovator in the most recent IDC report
Marchex Launches Marchex Anywhere, Making Conversation Intelligence Available to Virtually Any Business
Marchex, the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes, announced new integrations with platforms from leading Communication Platform as a Service (CPaaS), Unified Communication as a Service (UCaaS) and Contact Center as a Service (CCaaS) providers. Continue reading Marchex Launches Marchex Anywhere, Making Conversation Intelligence Available to Virtually Any Business
NICE Actimize Cloud-Based SURVEIL-X Wins RegTech Asia Insight Awards 2021 for Best e-Comms Surveillance Solution
NICE Actimize, was named a category winner in A-Team Group’s 2021 RegTech Asia Insight Awards for “Best e-Comms Surveillance Solution.” Continue reading NICE Actimize Cloud-Based SURVEIL-X Wins RegTech Asia Insight Awards 2021 for Best e-Comms Surveillance Solution
Material Renews Partnership with Forsta To Deliver Industry-Leading Data Visualisation and Insights Reporting
Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced it has renewed its partnership with Material for the fifth year in a row. Continue reading Material Renews Partnership with Forsta To Deliver Industry-Leading Data Visualisation and Insights Reporting
Wavenet acquires Excell Group
Wavenet, an award-winning, leading UK supplier of business telecommunication and technology solutions, backed by Macquarie Capital, is advancing its cloud and workspace offering by adding the experience and infrastructure of Excell Group into its solution and service portfolio. Continue reading Wavenet acquires Excell Group