OpenWidget is the latest solution from LiveChat Software. This free and easy-to-install tool allows e-commerce businesses to improve their customer satisfaction and increase profits in the upcoming peak shopping season. Continue reading OpenWidget by LiveChat Software will help e-commerce businesses during the upcoming peak season
Monthly Archives: November 2022
Verint Interaction Recording Enables Compliant Communication for Microsoft Teams
Verint® announced the availability of the latest version of its compliance recording integration with Microsoft Teams. Continue reading Verint Interaction Recording Enables Compliant Communication for Microsoft Teams
CBTS Deploys Ribbon Connect to Accelerate Operator Connect for Microsoft Teams Implementation
Ribbon Communications announced that CBTS, a leading provider of communications, cloud, infrastructure, and consulting for enterprise organizations worldwide, is leveraging Ribbon Connect to deploy Operator Connect Accelerator for Microsoft Teams. Continue reading CBTS Deploys Ribbon Connect to Accelerate Operator Connect for Microsoft Teams Implementation
Heap Announces Industry First with Heap Journeys, a Visual Map of Customer Paths in a Digital Experience
Heap, the leading digital analytics provider, announced the release of Journeys. It’s an industry-first tool that visually maps the paths users take through a digital product. Journeys combines many features into an integrated workflow, including visual maps, data science, and integrated session replay. Continue reading Heap Announces Industry First with Heap Journeys, a Visual Map of Customer Paths in a Digital Experience
Lemon Contact Centre welcomes German data handling firm Stellaneo to its client roster
Lemon Contact Centre is continuing to grow its export order book as it welcomes German data handling firm Stellaneo to its client roster, edging closer to its revenue goal of £5 million per annum. Continue reading Lemon Contact Centre welcomes German data handling firm Stellaneo to its client roster
PCI Pal extends G-Cloud certification
PCI Pal®, the global SaaS provider of secure payment solutions, has certified as an approved supplier on the Government’s G-Cloud 13 procurement framework. Continue reading PCI Pal extends G-Cloud certification