Verint® announced that Startek® is leveraging Verint Speech Analytics™ to derive insights from the company’s more than 500 million annual customer interactions. Continue reading Startek Deploys Verint Speech Analytics to Enable World-Class Experiences for Customers
Daily Archives: November 29, 2022
NAB announces long-term cloud deal with AWS
NAB has signed a multimillion-dollar, long-term deal with Amazon Web Services (AWS) to further drive NAB’s cloud-first technology strategy. The extended and expanded collaboration is part of NAB’s ambitious multi-cloud approach, which has seen it become a market-leader in transition to the cloud. Continue reading NAB announces long-term cloud deal with AWS
Talkdesk Chosen as Wallbox Contact Center Solution
Talkdesk®, a global cloud contact centre leader for customer-obsessed companies, has been selected by Wallbox as its contact centre solution provider. Wallbox selected the Talkdesk solution as part of a digital transformation for their contact centre, improving both agent engagement and customer experience (CX). Continue reading Talkdesk Chosen as Wallbox Contact Center Solution
Webhelp and The Sandbox win Top Corporate Partnership award
Webhelp and its client, The Sandbox, a leading decentralized gaming virtual world, were awarded Top Corporate Partnership at the 2022 European Metaverse Awards. Continue reading Webhelp and The Sandbox win Top Corporate Partnership award
Spearline – A Deloitte Fast 50 company for nine years running
Spearline announced that it is among the top 50 fastest-growing technology companies in Ireland for the ninth consecutive year. The tech company ranked in the 2022 Deloitte Technology Fast 50, among the 50 fastest-growing technology companies in Ireland. Continue reading Spearline – A Deloitte Fast 50 company for nine years running
Alvaria appoints Frank Ciccone as Chief Revenue Officer
Alvaria, Inc. is pleased to announce Frank Ciccone has been named Chief Revenue Officer. In this role, Frank is responsible for leading go to market activities. Continue reading Alvaria appoints Frank Ciccone as Chief Revenue Officer
Retention Cloud Leader CleverTap Launches CleverTap for Startups
CleverTap, the modern, integrated retention cloud announced the launch of CleverTap for Startups (C4S). Through this initiative, CleverTap will offer a full stack retention platform to all budding digital-native brands, in order to help them personalize and optimize all customer touchpoints, improving user engagement and conversion. Continue reading Retention Cloud Leader CleverTap Launches CleverTap for Startups