Zendesk, announced the completion of its acquisition by an investor group led by Hellman & Friedman and Permira in an all-cash transaction that values the company at approximately $10.2 billion. Continue reading Consortium Led by Hellman & Friedman and Permira Completes Acquisition of Zendesk
Daily Archives: November 23, 2022
QUALCO boosts collections platform with Webio conversational AI messaging
QUALCO, an international fintech solutions provider, has partnered with customer engagement specialists, Webio to add conversational AI to their existing collections and recoveries software offering. Continue reading QUALCO boosts collections platform with Webio conversational AI messaging
HGS partners with Genesys
Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in consumer engagement, digital CX, and business process management (BPM) announced a strategic partnership with Genesys®, a global cloud leader in customer experience orchestration. Continue reading HGS partners with Genesys
Westcon-Comstor launches new Cloud & Collaboration business division
Westcon-Comstor, the global technology provider and specialist distributor, is announcing the launch of the newly formed Cloud & Collaboration business division. The new division, which provides specialist support to vendors and partners in the growing cloud and collaboration space, will be led Antony Byford, Vice President. Continue reading Westcon-Comstor launches new Cloud & Collaboration business division
Public sector drives strong demand for conversational AI, with 2.7M+ users served on the Yellow.ai platform
With governments across the world working to enable broad-scaled digital transformation, public sector organizations are increasingly gravitating towards the adoption of Conversational AI solutions to redefine the citizen experience. Continue reading Public sector drives strong demand for conversational AI, with 2.7M+ users served on the Yellow.ai platform
Mavenir Launches CPaaS Integrated Offering for CSPs
Mavenir, the Network Software Provider building the future of networks with cloud-native software that runs on any cloud, announced the launch of its Communications Platform as a Service (CPaaS), an integrated Software as a Service (SaaS) offering. Continue reading Mavenir Launches CPaaS Integrated Offering for CSPs