Ventrica is delighted to announce a new partnership with Clarks, Britain’s leading shoe manufacturer and retailer. As of June 1st, 34 new colleagues from Clarks UK business, became part of the Ventrica family. Continue reading Ventrica offers the legendary global footwear brand Clarks enhanced customer support.
Daily Archives: June 29, 2023
Tata Communications to Acquire Kaleyra
Tata Communications, a global digital ecosystem enabler, announces it has entered into a definitive agreement through Tata Communications Limited to acquire Kaleyra, Inc. to empower global enterprises to offer personalised experiences to their customers. Continue reading Tata Communications to Acquire Kaleyra
Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce powered by Jumper.ai
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to their Vonage Conversational Commerce, powered by Jumper.ai solution. Continue reading Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce powered by Jumper.ai
Belgium’s Memo Group Selects Sabio Group for Twilio Flex implementation
Memo Group, the leading Belgian contact centre specialists, announced their partnership with Sabio Group, a global customer experience (CX) solutions provider, to support the implementation of their Twilio Flex solution. Continue reading Belgium’s Memo Group Selects Sabio Group for Twilio Flex implementation
NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform
NICE announced that the full power of CXone is available as an EU Sovereign Cloud Platform. CXone is the industry leading CX cloud platform with unmatched scalability, reliability and with the most complete set of CX applications. Continue reading NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform
Hammer Google Dialogflow Transformer unlocks transformative potential of Google AI Contact Center
Hammer, a global leader in end-to-end contact centre testing and CX assurance solutions, announced it has added Hammer Google Dialogflow Transformer to its suite of self-service testing solutions. Continue reading Hammer Google Dialogflow Transformer unlocks transformative potential of Google AI Contact Center
Empire Merchants Selects 8×8 XCaaS for Enhanced Customer Communications and Engagement
8×8, a leading integrated cloud communications platform provider, announced that Empire Merchants has deployed 8×8 XCaaS™ (eXperience Communications as a Service™), an integrated cloud contact centre and unified communications platform, across their operations to empower voice and contact centre communications. Continue reading Empire Merchants Selects 8×8 XCaaS for Enhanced Customer Communications and Engagement