Richard Mill from Business Systems (UK) explains why better visibility of team delivery is invaluable for call centre managers to run day-to-day operations smoothly and efficiently… Continue reading Greater Insight Is an Attainable Contact Centre KPI
Daily Archives: July 30, 2019
Avaya and Loughborough Schools Foundation launch UK-first communications solution to help keep students safe and staff connected
Avaya announces that its technology has enabled Loughborough Schools Foundation, a group of four independent schools and a nursery in Leicestershire, to introduce a ‘Safe School’ solution, the first of its kind in the UK, and putting the school’s communications technology strategy far ahead of that traditionally found in the education sphere. Continue reading Avaya and Loughborough Schools Foundation launch UK-first communications solution to help keep students safe and staff connected
Gryphon Networks Announces Sales Performance for Dynamics
Gryphon Networks, a proven leader in sales performance management systems for enterprise sales and service teams, proudly announces the availability of Sales Performance for Dynamics – an optimized integration of Gryphon’s patented telephony, behavior analytics and marketing compliance platform specifically designed to work natively within Microsoft Dynamics 365. Continue reading Gryphon Networks Announces Sales Performance for Dynamics
Maintel relieves the pain of securing your business against cyber threats with Insight Secure
Maintel, the cloud and managed services specialist, announces the launch of its Insight Secure cyber security service, combining sophisticated assessment tools with expert knowledge and support. The offering will provide businesses of all sizes with peace of mind over their cyber security and compliance management. Continue reading Maintel relieves the pain of securing your business against cyber threats with Insight Secure
Aspect Software Announces New Infinity Program for Aspect Unified IP
Aspect Software announced Aspect® Unified IP® Infinity, a multi-year programme designed to help customers protect their investment, reduce infrastructure burden, and ensure ongoing security and compliance for Aspect Unified IP deployments. Continue reading Aspect Software Announces New Infinity Program for Aspect Unified IP