NICE Robotic Process Automation Named a Leader in Everest Group’s PEAK Matrix for Second Consecutive Year

NICE announced that its Robotic Process Automation (RPA) offering has been recognized as a ‘Leader’ in Everest Group’s PEAK Matrix™, part of their RPA Technology Vendor Assessment 2019 report. The NICE solution was selected based on “the assessment of the market impact and overall vision & capability of technology vendors.” Click here to access a complimentary copy of this report. Continue reading NICE Robotic Process Automation Named a Leader in Everest Group’s PEAK Matrix for Second Consecutive Year

Ample Labs and Ada Turn to AI to Support Homeless in Toronto

Ample Labs, in partnership with Ada, announced Chalmers, an AI-powered chatbot designed to instantly connect Toronto’s homeless community with local resources. Ready with 24/7 support accessible across desktop and mobile devices, Chalmers provides real-time information about free meals, clothing banks, overnight shelters, drop-in facilities, and more. Continue reading Ample Labs and Ada Turn to AI to Support Homeless in Toronto

TCS and Scandinavian Airlines Sign New Strategic Partnership to Deliver Digital-First Customer Experience

Tata Consultancy Services, a leading global IT services, consulting and business solutions organization, has signed a new strategic partnership with Scandinavia’s leading airline, SAS, the flag-carrier of Sweden, Norway and Denmark. Continue reading TCS and Scandinavian Airlines Sign New Strategic Partnership to Deliver Digital-First Customer Experience