Thoughtonomy, the leading Intelligent Automation platform provider, is working with Wiltshire Council to transform the way it delivers services to residents as part of its long-term automation strategy. Continue reading Wiltshire Council Deploys Thoughtonomy Virtual Assistants to Free up Staff Capacity and Deliver Improved Services
Daily Archives: July 24, 2019
IMImobile to acquire US-based mobile engagement and RCS Business Messaging leader 3Cinteractive
Global communications software provider IMImobile announced that it has conditionally agreed to acquire 3Cinteractive Corp. (3C) a private US, cloud-based mobile customer engagement platform company. This will see IMImobile acquiring complementary product capabilities and a new blue-chip customer base in North America. Continue reading IMImobile to acquire US-based mobile engagement and RCS Business Messaging leader 3Cinteractive
Allianz Appoints MaritzCX as Partner for Their New Global Customer Experience Programme
MaritzCX, the leading provider of customer experience software and service solutions, supports Allianz in further strengthening the customer-focused culture of the global financial services market leader. Continue reading Allianz Appoints MaritzCX as Partner for Their New Global Customer Experience Programme
CardEasy confirmed on G-Cloud 11
CardEasy ‘keypad payment by phone’, Syntec’s secure payment service for contact centres, has been confirmed as a G-Cloud 11 listed service from 2 July 2019. Continue reading CardEasy confirmed on G-Cloud 11
8×8 Express Now Available, Offering Emerging Businesses a Complete Phone System that is Ready to Use in Minutes
8×8, a leading cloud provider of voice, video, collaboration and contact center solutions for over one million users worldwide announced the availability of 8×8 Express, a complete business phone system that empowers emerging businesses to quickly and seamlessly establish a professional identity, for purchase exclusively on 8×8’s e-commerce platform. Continue reading 8×8 Express Now Available, Offering Emerging Businesses a Complete Phone System that is Ready to Use in Minutes
Startek Names Rajiv Ahuja as Global Chief Operating Officer
Startek, a global provider of customer experience management solutions, appointed Rajiv Ahuja as the company’s new global chief operating officer (COO). Effective immediately, Ahuja will assume responsibility for global operations and customer success at Startek as both Pete Martino, COO of the Americas and Philippines, and Sandeep Gulati, COO of APAC and South Africa, will be leaving the company to pursue other interests. Continue reading Startek Names Rajiv Ahuja as Global Chief Operating Officer