PM Pediatrics selects RingCentral’s Modern Cloud Communications Solution

15th July 2020: RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, announced that PM Pediatrics, the nation’s largest provider of specialized pediatric urgent care, is using RingCentral’s cloud communications solution to help meet the rapid acceleration of patient and staff communications needs amidst the COVID-19 pandemic. Continue reading PM Pediatrics selects RingCentral’s Modern Cloud Communications Solution

Zendesk Commended by Frost & Sullivan for Its Customer-focused Sales Force Automation Solution

15th July 2020: Based on its recent analysis of the North American small and mid-sized business (SMB) mobile worker apps market, Frost & Sullivan recognises Zendesk with the 2020 North American Product Leadership Award for its Sell sales force automation (SFA) solution. Continue reading Zendesk Commended by Frost & Sullivan for Its Customer-focused Sales Force Automation Solution

UnityBPO Elevates Customer Experiences with Genesys Cloud

15th July 2020: Across the United States, UnityBPO supports clinicians in their use of technology, clinical applications, and EHRs and assists patients in the digital management of their healthcare. UnityBPO is a rare health IT services provider with one purpose – to be a lifeline for clinicians and patients in their use of technology. Continue reading UnityBPO Elevates Customer Experiences with Genesys Cloud