The Information Commissioner’s Office (ICO) has issued a fine under a law brought in to stop scammers defrauding people out of their pensions. Swansea company CPS Advisory Ltd was fined £130,000 for making more than 100,000 unauthorised direct marketing calls to people about their pensions. Continue reading ICO fines company £130,000 for unauthorised pensions cold calls
Monthly Archives: September 2020
Capita’s Pay360 to integrate payment processes for Buckinghamshire Council
Capita plc has secured a two-year contract worth £150,000, with an option to extend for another year, with Buckinghamshire Council to deliver a multi-channel payment solution to simplify payment processes for its 546,000 residents and business customers. Continue reading Capita’s Pay360 to integrate payment processes for Buckinghamshire Council
Genesys Partners with Infosys to Accelerate its Strategic Transformation Journey
Infosys, a global leader in next-generation digital services and consulting, announced the launch of a partnership with Genesys®, a global leader in cloud customer experience and contact centre solutions. The alliance will position both organisations to enhance and expand their customer experience and contact centre offerings. Continue reading Genesys Partners with Infosys to Accelerate its Strategic Transformation Journey
Joe Hamblin Joins Altigen to Lead its Microsoft Teams Business Unit
Altigen, a Silicon Valley-based Microsoft ISV and Cloud Solutions provider, announced that Joe Hamblin has joined Altigen’s executive management team as Vice President & General Manager of Altigen’s Microsoft Teams business unit. Continue reading Joe Hamblin Joins Altigen to Lead its Microsoft Teams Business Unit
Qlik Expands Insight Advisor To Deliver Industry’s Most Robust AI-Driven Cloud Analytics Experience
Qlik® announced enhancements to Insight Advisor, its intelligent AI assistant built directly into Qlik Sense®, to deliver the industry’s most robust augmented intelligence capabilities for cloud analytics. Continue reading Qlik Expands Insight Advisor To Deliver Industry’s Most Robust AI-Driven Cloud Analytics Experience
Plantt.io Raises $1M to Bring Customer Experience Into the 21st Century
Plantt, the Customer Experience Optimization Platform, announced the completion of their seed round in the sum of $1M, led by GoAhead Ventures and angel investors. Continue reading Plantt.io Raises $1M to Bring Customer Experience Into the 21st Century