StarLeaf, the global provider of meeting room solutions and video conferencing services for enterprises, announces StarLeaf meetings are now available on the newest video solutions by Plantronics, Inc. (“Poly” – formerly Plantronics and Polycom). Continue reading StarLeaf announces a partnership to deliver its meeting service on Poly video collaboration solutions
Monthly Archives: September 2020
Kronos and Ultimate Software Unveil Plans to Rebrand as “UKG”
Ultimate Software and Kronos Incorporated announced plans to rebrand the company. The combined company’s new name will become UKG (Ultimate Kronos Group), effective October 1, 2020. Continue reading Kronos and Ultimate Software Unveil Plans to Rebrand as “UKG”
Medallia to Acquire Contact Centre Coaching Automation Platform, Stella Connect
Medallia, the global leader in experience management, announced it has entered into a definitive agreement to acquire Stella Connect, the real-time feedback, coaching and quality management platform for customer service teams. Continue reading Medallia to Acquire Contact Centre Coaching Automation Platform, Stella Connect
Infobip launches ‘Moments’ – helping brands add a human touch to customer communications
Global cloud communications platform Infobip, has launched Moments – a new omnichannel customer engagement hub – making it possible for brands to better understand and reach today’s connected consumer in the modern digital era. Continue reading Infobip launches ‘Moments’ – helping brands add a human touch to customer communications
RAC signs deal to provide customer service centre solution for Renault, Dacia and Alpine brands
The RAC has won a contract to provide a comprehensive customer service centre solution to all Groupe Renault brands in the UK, following a competitive tender. Continue reading RAC signs deal to provide customer service centre solution for Renault, Dacia and Alpine brands
SVL announce partnership with Route One Connect
SVL is pleased to announce a formal partnership with Route One Connect, a UK company who specialise in building conversational A.I. environments for SME’s and medium-scale businesses. Continue reading SVL announce partnership with Route One Connect