Airship Ushers in New Era of Customer Experience, Inside and Outside of Mobile Apps

Earnings reports and industry research show mobile apps are the digital centre of customer experience, generating more than three times greater revenue from app customers than non-app customers. Despite this value creation opportunity, many brands haven’t improved app retention rates in years. Continue reading Airship Ushers in New Era of Customer Experience, Inside and Outside of Mobile Apps

Calabrio Appoints New CFO to Accelerate Business Transformation Amid SaaS Market Growth

Calabrio, the workforce performance company, announced the appointment of Todd Laddusaw as its new Chief Financial Officer. Laddusaw brings over 20 years of financial leadership at private equity and Software as a Service (SaaS) companies, including Appriss, Virgin Pulse, and Red Brick Health. Continue reading Calabrio Appoints New CFO to Accelerate Business Transformation Amid SaaS Market Growth

Transcosmos, the Japanese group, seeks opportunities for expansion in France and other European market

In the fiscal year ending March 2022, transcosmos had a record annual turnover of 354,085 billion yen (€2,477 billion), up by 13.4% over 2021. Operating revenue increased by 45.6% reaching 25,846 billion yen (about €180 million) for the first time. Continue reading Transcosmos, the Japanese group, seeks opportunities for expansion in France and other European market