Vonage announced that TMC, a global, integrated media company, has awarded NewVoiceMedia Solution a 2019 Product of the Year Award, presented by Cloud Computing Magazine.
“We are especially proud to be recognized for innovation by Cloud Computing Magazine,” said Jay Patel, Chief Product Officer for Vonage. “Learning and innovation are at the core of our mission and vision, and this award further reinforces our commitment to helping our customers deliver a better, more emotive customer experience.”
NewVoiceMedia Solution is Vonage’s intelligent, multi-tenant contact centre and inside sales offering that integrates all communications channels and interactions with customers, such as voice, video, chat and social apps, and plugs straight into an organization’s CRM software for full access to hard-won data. With a true cloud environment, the NewVoiceMedia Solution ensures complete flexibility, scalability and reliability.
“Congratulations to Vonage for being honored with a Cloud Computing Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Vonage’s NewVoiceMedia Solution is truly an innovative product and is amongst the best solutions available within the past twelve months that facilitates business-transforming cloud computing and communications. I look forward to continued excellence from Vonage in 2019 and beyond.”
Vonage is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre, and programmable communications solutions via Nexmo, the Vonage API Platform, to improve how business gets done. True to our roots as a technology disruptor, we’ve embraced technology to transform how companies connect, collaborate and communicate to create better business outcomes. Vonage’s fully-integrated cloud communications platform built on a microservices-based architecture enables businesses to collaborate more productively and engage their customers more effectively across all channels, including messaging, chat, social media, video and voice.