Lifesize®, a global innovator of immersive enterprise communication solutions, announced the launch of CxEngage Video, a new native video solution for cloud contact centres. Continue reading Lifesize Transforms Customer Engagement in the Contact Centre with CxEngage Video
Daily Archives: July 22, 2020
Babble acquires Lake Technologies
Babble has acquired Lake Technologies Ltd. The move marks the fourth deal completed by the acquisitive, rapidly growing cloud technology business since it was backed by private equity firm, LDC in 2017. Continue reading Babble acquires Lake Technologies
Ivanti Announces Ivanti Neurons Platform
Ivanti, the company that automates IT and Security Operations to discover, manage, secure and service from cloud to edge, unveiled Ivanti Neurons™, a new hyper-automation platform that empowers organisations to proactively, predictably and autonomously self-heal and self-secure devices, and self-service end users. Continue reading Ivanti Announces Ivanti Neurons Platform
Appian Announces No-code Integration to Automation Anywhere’s RPA Platform through Appian Robotic Workforce Manager
Appian announced integration to Automation Anywhere, Inc.’s intelligent automation enterprise platform through Appian’s Robotic Workforce Manager solution. The no-code integration enables an Appian customer’s Center of Excellence (COE) to deliver scalability, visibility, governance, and control over the robotic process automation (RPA) digital workforce provided by Automation AnywhereTM. Continue reading Appian Announces No-code Integration to Automation Anywhere’s RPA Platform through Appian Robotic Workforce Manager
New Genesys Cloud Integration with Microsoft Teams Drives Productivity and Collaboration
Genesys® has expanded its Microsoft partnership with a new, native integration. Microsoft Teams and Genesys Cloud™, the all-in-one solution and one of the world’s leading public cloud contact centre platforms, are now fully integrated, giving employees a more connected, intuitive and productive experience. Continue reading New Genesys Cloud Integration with Microsoft Teams Drives Productivity and Collaboration