Monthly Archives: October 2022

Acquisitions & Mergers

ResultsCX Expands into Europe – Acquires 60K in Bulgaria and establishes European HQ in London

ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, announced its strategic expansion into the U.K. and continental Europe through the acquisition of 60K, a leading Bulgarian CXM company, and the establishment of its European headquarters in London. Continue reading ResultsCX Expands into Europe – Acquires 60K in Bulgaria and establishes European HQ in London →

Technology

SS&C Rolls Out Unified SS&C Blue Prism Intelligent Automation Platform

SS&C Technologies Holdings, announced at its SS&C Deliver Conference the rollout of its intelligent automation portfolio under the SS&C Blue Prism brand. SS&C Blue Prism combines RPA, BPM and low and no-code capabilities to provide a comprehensive menu of intelligent automation (IA) services. Continue reading SS&C Rolls Out Unified SS&C Blue Prism Intelligent Automation Platform →

Who's Buying What?

Sabio Group to support French mobility operator, Kisio, as it takes first steps on digital transformation journey

Sabio Group has secured a new contract with French mobility and transportation specialist, Kisio, which will see it support the business as it embarks on a digital transformation journey. Continue reading Sabio Group to support French mobility operator, Kisio, as it takes first steps on digital transformation journey →

Outsourcing

Comdata reconfirmed by Everest Group as a leader in the Customer Experience Management segment for the EMEA area

Comdata, one of the major global providers of Customer Management Services, has been recognized for the third year in a row as a Leader for the EMEA region by Everest Group in its Services PEAK Matrix® Assessment 2022. Continue reading Comdata reconfirmed by Everest Group as a leader in the Customer Experience Management segment for the EMEA area →