Avaya announces that its technology has enabled Loughborough Schools Foundation, a group of four independent schools and a nursery in Leicestershire, to introduce a ‘Safe School’ solution, the first of its kind in the UK, and putting the school’s communications technology strategy far ahead of that traditionally found in the education sphere. Continue reading Avaya and Loughborough Schools Foundation launch UK-first communications solution to help keep students safe and staff connected
Monthly Archives: July 2019
Gryphon Networks Announces Sales Performance for Dynamics
Gryphon Networks, a proven leader in sales performance management systems for enterprise sales and service teams, proudly announces the availability of Sales Performance for Dynamics – an optimized integration of Gryphon’s patented telephony, behavior analytics and marketing compliance platform specifically designed to work natively within Microsoft Dynamics 365. Continue reading Gryphon Networks Announces Sales Performance for Dynamics
Maintel relieves the pain of securing your business against cyber threats with Insight Secure
Maintel, the cloud and managed services specialist, announces the launch of its Insight Secure cyber security service, combining sophisticated assessment tools with expert knowledge and support. The offering will provide businesses of all sizes with peace of mind over their cyber security and compliance management. Continue reading Maintel relieves the pain of securing your business against cyber threats with Insight Secure
Aspect Software Announces New Infinity Program for Aspect Unified IP
Aspect Software announced Aspect® Unified IP® Infinity, a multi-year programme designed to help customers protect their investment, reduce infrastructure burden, and ensure ongoing security and compliance for Aspect Unified IP deployments. Continue reading Aspect Software Announces New Infinity Program for Aspect Unified IP
All in a day’s work for problem-solvers at Highways England
Last year the Highways England national Customer Contact Centre (CCC), which has recently been awarded an industry accolade, dealt with over 298,000 calls, 68,000 emails and 133,754 other correspondence such as letters as staff worked around the clock, 365 days of the year. Continue reading All in a day’s work for problem-solvers at Highways England
Zoom Announces Zoom Phone Launch in the United Kingdom and Australia
Zoom Video Communications announced the general availability of its Zoom Phone cloud phone service in the United Kingdom and Australia. It also released several enhancements for the service including multi-language prompt support, Office 365 and Gmail integrations, ability to multitask on mobile without dropping the call, on-hold music management, and others. Continue reading Zoom Announces Zoom Phone Launch in the United Kingdom and Australia