Edify Labs, the software company that’s redefining the way businesses manage customer engagement and cross-team collaboration, announced it has closed a $10 million round of seed funding. This is among the four largest software seed rounds raised in the United States, and among the 10 largest in the world, this year. Continue reading Edify Labs Raises $10 Million Seed Funding
Monthly Archives: October 2019
O2 (Telefónica UK) chooses MDS Global to enhance Direct Partner Capabilities with New Insight Portal
O2 (Telefónica UK) and MDS Global Ltd, a leading BSS-as-a-Service provider, have developed and implemented a new Partner Insight Portal – providing O2’s Direct Partners with focused customer and business intelligence. The data-rich portal aims to improve customer service, as well as facilitating bespoke billing and information for sales acquisition. Continue reading O2 (Telefónica UK) chooses MDS Global to enhance Direct Partner Capabilities with New Insight Portal
World of Tanks taps into its best players to create powerful customer experiences
How one of the world’s leading video game companies improved in-game experience, by using its own players to provide timely, knowledgeable support to its community of players the world over… Continue reading World of Tanks taps into its best players to create powerful customer experiences
UK companies risk falling behind foreign rivals unless they use more AI, Microsoft report reveals
Companies in the UK risk falling behind foreign rivals unless they use more artificial intelligence, a new report on the technology has revealed. Continue reading UK companies risk falling behind foreign rivals unless they use more AI, Microsoft report reveals
Maintel appoints Ioan MacRae as Chief Executive Officer
Maintel, the cloud and managed service specialist, is pleased to announce that Ioan MacRae will be joining the company as Chief Executive Officer on 14th October 2019. Continue reading Maintel appoints Ioan MacRae as Chief Executive Officer
Webhelp rings in its next phase of strategic development with new brand
Paris-headquartered Webhelp, the European leader in customer experience and business solutions revealed its revamped brand platform, supported by an updated visual identity. Continue reading Webhelp rings in its next phase of strategic development with new brand