Atos, a global leader in digital transformation, has transferred part of its Unified Communications & Collaborations activities in Belgium, Luxembourg, Sweden and Finland to Damovo, a leading provider of ICT managed services and solutions. Continue reading Atos and Damovo partnership accelerates access to UCC solutions for mid sized and large enterprises
Monthly Archives: July 2020
PatientComms launches Virtual Waiting Room Solution Set to Transform Patient Care Delivery for UK’s Dental Practice Providers
The UK’s leading online automated patient communications provider, PatientComms has partnered with Infobip, global cloud communications and omnichannel engagement specialist to launch a Virtual Waiting Room solution for mobile patient messaging set to usher in the definite age of contactless journeys for patients and clinicians. Continue reading PatientComms launches Virtual Waiting Room Solution Set to Transform Patient Care Delivery for UK’s Dental Practice Providers
Noble Gamification 2.1 Receives “2020 Contact Center Technology Award”
Noble Systems, a global leader in omnichannel contact centre technology solutions, is excited to announce that its innovative Noble® Gamification solution has received the 2020 Contact Center Technology Award”, presented by CUSTOMER magazine and TMC. Continue reading Noble Gamification 2.1 Receives “2020 Contact Center Technology Award”
UneeQ drives new human to machine interface with unveiling of first-of-its-kind digital human Creator platform
UneeQ, a United States and New Zealand-based digital human company, announces the launch of first-ever conversational AI digital human creator platform, UneeQ Creator. Continue reading UneeQ drives new human to machine interface with unveiling of first-of-its-kind digital human Creator platform
Aspect Announces General Availability of Aspect Unified IP 7.4 SP1
Aspect announced the general availability of Aspect® Unified IP® and Advanced List Management™ 7.4 SP1, the latest release of its comprehensive, omnichannel customer engagement platform for managing experiences across service, collections and sales. Continue reading Aspect Announces General Availability of Aspect Unified IP 7.4 SP1
Yext Answers Goes Global with Language Expansion
Yext, the Search Experience Cloud company, announced the expansion of Yext Answers, the company’s revolutionary site search product, into four new languages. Businesses and organizations will now be able to deliver official answers on their websites in French, German, Italian and Spanish. Continue reading Yext Answers Goes Global with Language Expansion