Qualtrics, the leader and creator of the experience management category, announced that hundreds of organizations worldwide, including the PNC Financial Group and Repsol, selected its customer experience solutions in the second quarter of 2022 to create extraordinary experiences for customers during an uncertain time. Continue reading Leading Organizations Choose Qualtrics to Listen and Act on Customer Priorities During Uncertain Times
Monthly Archives: July 2022
Infobip completes Peerless Network acquisition strengthening its U.S. and global offer
Infobip, the global cloud communications platform, has completed the purchase of global Voice over Internet Protocol (VoIP) provider Peerless Network, having received federal and state level regulatory approvals. Continue reading Infobip completes Peerless Network acquisition strengthening its U.S. and global offer
Pega Introduces Pega Launchpad to Empower Users to Build and Monetize New B2B SaaS Apps
Pegasystems, the low-code platform provider that builds agility into the world’s leading organizations, announced Pega Launchpad™ – a new cloud-based, low-code application development platform that will empower anyone to quickly build and launch B2B Software as a Service (SaaS) applications for commercialization. Continue reading Pega Introduces Pega Launchpad to Empower Users to Build and Monetize New B2B SaaS Apps
Jenne Cloud Services Brokerage Partners with Playvox and Expands Market Reach
Jenne, Inc., announced that Jenne Cloud Services Brokerage has partnered with Playvox, the leading CRM-connected omnichannel contact centre provider of Workforce Engagement solutions. Continue reading Jenne Cloud Services Brokerage Partners with Playvox and Expands Market Reach
Infobip collaborates with Microsoft to enhance digital communications
Infobip enhances its collaboration with Microsoft by integrating its WhatsApp and SMS channels to help businesses to deepen customer relationships, increase loyalty and boost sales. Continue reading Infobip collaborates with Microsoft to enhance digital communications
yoummday acquires ICON Communication Centres to expand its BPO Marketplace Platform
yoummday GmbH, the technology platform that matches independent entrepreneurs with companies needing customer service talent, has acquired Prague-based ICON Communication Centres s.r.o. (ICON), a multilingual business process outsourcer (BPO), from ESPIRA Investments s.r.o. (ESPIRA) and ICON’s executive management team. Continue reading yoummday acquires ICON Communication Centres to expand its BPO Marketplace Platform