15th July 2020: Nuance® announced enhancements to its AI-enabled intelligent detection capabilities in Nuance Gatekeeper, the world’s most advanced biometrics solution for authenticating customers and enabling fraud detection. Continue reading Nuance AI Enables Organisations to Prioritise and Protect Elderly Citizens Using the Sound of Their Voice
Monthly Archives: July 2020
Aspect Announces General Availability of Aspect WFO Version 20
15th July 2020: Aspect announced the general availability of Version 20 of its market-leading solution suite, Aspect® Workforce Optimization™ (WFO), including a fully redesigned and simplified workforce mobile user interface, convenient public cloud integrations, faster insights into agent performance and important usability enhancements. Continue reading Aspect Announces General Availability of Aspect WFO Version 20
InMoment Introduces Key Global Executives to Accelerate Growth
15th July 2020: InMoment®, the leading provider of Experience Intelligence (XI)™, has tapped renowned leaders with deep experience scaling enterprise software and services to drive its new innovation initiatives. Continue reading InMoment Introduces Key Global Executives to Accelerate Growth
Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities
15th July 2020: Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Domino’s Pizza to drive communications for its network of franchisees and enable next generation customer experiences. Continue reading Domino’s Pizza Chooses Vonage to Power Unified Communications and Programmable Voice Capabilities
Dynamic Yield Launches “XP Squared” Experience Optimisation Learning Centre
15th July 2020: Dynamic Yield, the Experience Optimization platform, announced the release of XP Squared – an online public learning centre designed to help digital marketers gain access to the vital experience optimisation resources necessary to boost their knowledge. Continue reading Dynamic Yield Launches “XP Squared” Experience Optimisation Learning Centre
John Lewis Partnership selects Capgemini
15th July 2020: The John Lewis Partnership has announced that Capgemini, a leading global consulting, technology services and digital transformation company, has been selected to provide specialist IT application services to support the Partnership’s technology systems and business processes. Continue reading John Lewis Partnership selects Capgemini